The contract created on the basis of this document is concluded exclusively in electronic form, it is not considered a written contract, it is written in English, and it does not refer to a code of conduct.

If you have any questions about the operation of the webshop, the ordering and delivery process, we are available at the contact details provided.

The scope of this General Terms and Conditions covers legal relationships on the Service Provider's website (https://3dai-art.com/) and its subdomains. These General Terms and Conditions are continuously available (and can be downloaded and printed at any time) from the following website: https://3dai-art.com/terms-and-conditions

Definitions:
User: Any natural, legal person or organization that uses the services of the Service Provider and enters into a contract with the Service Provider.
Consumer: A User who is a natural person acting outside the scope of his profession, independent occupation or business activity.
Business: A person acting in the scope of his profession, independent occupation or business activity.
Service Provider: A natural or legal person or an organization without legal personality that provides services related to the information society, who provides services to the User and who enters into a contract with the User.
 
1. SERVICE PROVIDER DATA:
Name of Seller (service provider): 3DAI Kft.
Registered Office: 6755 Kübekháza, Fő utca 86. Hungary
VAT: HU32046506
HUN TAX NO.: 32046506-2-06
Email: info@3dai.world
Phone: +36 30 676 5384
 
 
2. BASIC PROVISIONS:
2.1. Questions not regulated in these Terms and Conditions, as well as the interpretation of these Terms and Conditions, are governed by Hungarian law, in particular Act V of 2013 on the Civil Code ("Ptk") and certain issues of electronic commercial services and services related to the information society CVIII of 2001 (Elker. tv.) Act and 45/2014 on the detailed rules of contracts between the consumer and the business. (II. 26.) to the relevant provisions of Government Decree. The mandatory provisions of the relevant legislation apply to the parties without special stipulations.
2.2. These GTC are effective from October 3, 2020 and will remain in effect until revoked. The Service Provider is entitled to unilaterally amend the General Terms and Conditions (circumstances giving rise to the amendment: change in legislation, business interest, company-related changes). The Service Provider publishes the changes on the website and notifies registered and/or previously purchased Users of the change by e-mail - on the basis of which the User has the right to withdraw from the contract or terminate it.
2.3. The service provider reserves all rights regarding the website, any part of it and the content appearing on it, as well as the distribution of the website. The downloading, electronic storage, processing and sale of the contents appearing on the website or any part thereof is prohibited without the written consent of the Service Provider.
 
3. REGISTRATION/PURCHASE
3.1. During the registration/purchase, the user is obliged to provide his own real data. In case of untrue data provided during the purchase/registration or related to another person, the resulting electronic contract is null and void. The Service Provider excludes its responsibility if the User uses its services on behalf of another person, with the data of another person.
3.2. The Service Provider shall not be held responsible for delivery delays or other problems or errors that can be traced back to wrongly and/or inaccurately provided data by the User.
3.3. The Service Provider shall not be held liable for damages resulting from the User forgetting his or her password, or if it becomes accessible to unauthorized persons for any reason not attributable to the Service Provider (if there is registration on the site).
 
4. RANGE OF PRODUCTS AND SERVICES AVAILABLE FOR PURCHASE
4.1. The displayed products can be ordered online (in some cases by phone) from the online store. The prices displayed for the products are in HUF, gross prices (therefore include the statutory VAT or, if the Service Provider invoices VAT-free, the prices are the amounts to be paid), but do not include fees related to delivery or payment. No separate packaging costs will be charged, unless the User requests decorative or other special packaging.
4.2. In the webshop, the Service Provider displays the name and description of the product in detail, and displays photos of the products (in stock). It is displayed on the product data sheet

These images may differ from the real thing and may be used as illustrations.
4.3. If a promotional price is introduced, the Service Provider will fully inform Users about the promotion and its exact duration.
4.4. If, despite all the care taken by the Service Provider, an incorrect price is displayed on the Web Store, especially with regard to the obviously incorrect, e.g. for a price of "0" HUF or "1" HUF, which is significantly different from the well-known, generally accepted or estimated price of the product, or which may appear due to a system error, then the Service Provider is not obliged to confirm the order at the incorrect price, but has the option of rejecting the offer and may offer the confirmation of the correct price, knowing that the User may abandon his purchase intention. According to domestic jurisprudence, a deviation of at least 50% from the market value of the given product or service, whether positive or negative, is considered a significant deviation. However, we inform the Users that the concept of conspicuous value disproportion (§ 6:98 of the Civil Code) is not defined by law.
4.5. In the case of an incorrect price to the extent described in point 4.4, there is a striking disparity in value between the real and indicated price of the product, which even an average consumer needs to notice immediately. Based on Act V of 2013 on the Civil Code (Ptk.), the contract is created by the mutual and unanimous expression of the will of the parties. If the parties cannot agree on the contractual terms, i.e. there is no declaration expressing the will of the parties mutually and unanimously, then in that case we cannot speak of a validly concluded contract from which rights and obligations arise.
 
5. ORDER PROCESS
5.1. After registration, the User logs into the webshop and/or can start shopping without registration.
5.2. User sets the number of products to be purchased.
5.3. The User places the selected products in the basket. The user can view the contents of the basket at any time by clicking on the "basket" icon.
5.4. If you don't want to buy an additional product, check the quantity of the product you want to buy. You can delete the contents of the basket by clicking the "delete - X" icon. To finalize the quantity, the User clicks on the "update/update cart" icon.
5.5. The User enters the delivery address and then the delivery/payment method, the types of which are as follows:
5.5.1. Payment methods:
Payment in advance by bank transfer: The seller must include the bank transfer data on the website and in the confirmation email.
Payment currency: EUR/USD
5.5.2. Shipping costs:
Priority (1-3 days) Cost: € 200
Economy (3-5 days) Cost: € 150
Over 1000 EUR/USD shipping is free.
 
5.6. If there is an error or deficiency in the products or prices in the webshop, we reserve the right to make corrections. In such a case, we inform the customer of the new data immediately after the error is recognized or modified. After that, the User can confirm the order once more or withdraw from the contract.
5.7. The final amount to be paid includes all costs based on the summary of the order and the confirmation letter. User, according to Ptk. 6:127. Pursuant to §, you are obliged to inspect the package without delay, preferably in front of the courier at the time of delivery, and in the event of possible damage to the products or packaging, you are obliged to request a report. In case of damage, you are not obliged to accept the package. If the User does not inspect the package, he commits a breach of contract and bears the consequences (difficulty in proving the condition of the product). The product(s) are delivered on working days between 8:00 and 17:00.
5.8. After entering the data, the User can send his order by clicking on the "order/send order" button, but before that, he can check the entered data once more, send a comment with his order, or send us an e-mail about any other order-related wishes.
5.9. With the order, the User acknowledges that he is obligated to pay.
5.10. Correction of data entry errors: Before closing the order process, the user can always go back to the previous phase, where he can correct the entered data in detail.During the order, it is possible to view and modify the contents of the basket, if the basket does not contain the quantity to be ordered, the User can enter the quantity to be ordered in the data entry field in the quantity column

then press the "update/update cart" button. If the User wishes to delete the products in the basket, click the "X" "delete" button. During the order, the User always has the opportunity to correct/delete the entered data.
5.11. The user will receive a confirmation by e-mail after sending the order. If this confirmation is within the expected time limit, depending on the nature of the service and the sending of the User's order but
does not reach the User within 48 hours at the latest, the User is released from the obligation to make an offer or contractual obligation. The order and its confirmation shall be deemed to have been received by the Service Provider or the User when it becomes available to him. The Service Provider excludes its responsibility for confirmation if the confirmation is not received on time because the User entered the wrong e-mail address during registration or because the storage space belonging to the account is full or the User is unable to receive messages.
5.12. The user acknowledges that the confirmation described in the previous point is only an automatic confirmation and does not create a contract. The contract is created when the Service Provider notifies the User in a new e-mail about the details of the order and its expected fulfillment after the automatic confirmation mentioned in the previous point.
 
6. PROCESSING AND FULFILLMENT OF ORDERS
6.1. Orders are processed in the order of receipt on working days during working hours. It is also possible to place the order outside of the times marked as processing the order. If it is done after the end of working hours, it will be processed on the following working day. The service provider's customer service will always confirm electronically when it can fulfill your order.
6.2. General deadline is within 2 working days from the conclusion of the contract.
6.3. Based on the sales contract, the Service Provider is obliged to transfer the ownership of the item, and the User is obliged to pay the purchase price and take delivery of the item.
6.4. If the seller is a business and the buyer is a consumer, and the seller undertakes to deliver the item to the buyer, the risk of damage passes to the buyer when the buyer or a third party designated by him takes possession of the item. The risk of damage is transferred to the buyer upon handover to the carrier if the carrier was commissioned by the buyer and provided that the carrier was not recommended by the seller.
6.5. If the seller is a business and the buyer is a consumer, unless otherwise agreed by the parties, the seller (according to these GTC: Service Provider) is obliged to make the item available to the buyer (User) without delay, but no later than thirty days after the conclusion of the contract.
6.6. In case of delay by the Service Provider, the User is entitled to set an additional deadline. If the seller does not perform within the additional deadline, the buyer is entitled to withdraw from the contract.
6.7. The User is entitled to withdraw from the contract without setting an additional deadline if
a) the Service Provider refused to perform the contract.
b) according to the agreement of the parties or due to the recognizable purpose of the service, the contract should have been performed at the specified performance time - and not at any other time.
6.8. If the Service Provider does not fulfill its obligations under the contract because the product specified in the contract is not available, it is obliged to inform the User immediately and refund the amount paid by the User without delay.
6.9. The Service Provider draws the Users' attention to the fact that if the User does not receive the ordered products fulfilled in accordance with the contract (regardless of the payment method), he commits a breach of contract. The Civil Code (Section 6:142), whoever causes damage to the other party by breaching the contract is obliged to compensate it. You are exempt from liability if you prove that the breach of contract was caused by a circumstance beyond your control that was unforeseeable at the time of the conclusion of the contract, and that you could not have been expected to avoid the circumstance or remedy the damage. The damage caused to the subject of the service must be reimbursed under the title of compensation. In the event of a willful breach of contract, the Service Provider must be reimbursed in full.
This means that the Service Provider - if the consumer does not indicate his intention to cancel - will enforce against the Users the damage caused due to the purchase and storage of the products and the transportation costs (round trip).
The Service Provider draws the Users' attention to the fact that in order to enforce our legal demands arising in this way, it uses the help of its lawyers, so the payment of other (legal) costs arising from the breach of contract (including the fees of the payment order procedure) is also borne by the User.
 
7. RIGHT OF WITHDRAWAL
7.1. Directive 2011/83/EU of the European Parliament and the Council, as well as Regulation 45/2014 on the detailed rules of contracts between consumers and businesses. (II.26.) Pursuant to the regulation of the Government Decree, the Consumer may withdraw from the contract without giving reasons within 14 days of receiving the ordered product, and may return the ordered product. If the Service Provider does not comply with this information, the 14-day withdrawal period will be extended by twelve months. If the Service Provider provides the information after the expiration of 14 days from the date of receipt of the product or the date of conclusion of the contract, but within 12 months, the deadline for withdrawal is 14 days from the date of communication of this information.
7.2. The Consumer can exercise his right of withdrawal with a clear statement to this effect, or pursuant to Art. 45/2014. (II.26.) by means of a declaration model specified in Annex 2 of the Government Decree.
7.3. The period open for exercising the right of withdrawal expires 14 days after the day on which the Consumer, or a third party indicated by him, other than the carrier, receives the product.
7.4. The consumer can also exercise his right of withdrawal in the period between the date of conclusion of the contract and the day of receipt of the product. The cost of returning the product must be borne by the consumer. The Service Provider did not undertake to bear this cost. In the case of exercising the right of withdrawal, the Consumer will not be charged any costs other than the cost of returning the product.
7.5. Following the return of the product/or the receipt of the cancellation statement, the Service Provider will refund the amount paid to the Consumer, including the delivery fee, immediately, but no later than within 14 days of learning about the cancellation, in accordance with the above legislation.
7.6. During the refund, the Service Provider uses a payment method identical to the payment method used during the original transaction, unless the consumer expressly consents to the use of another payment method; due to the application of this refund method, the consumer will not be charged any additional costs.
7.7. The consumer is obliged to return the goods without undue delay, but in no case later than 14 days from the date of sending the notice of withdrawal from the contract to the Service Provider, or deliver them to the Service Provider's address.
    In the case of written cancellation, the consumer must send the cancellation statement within 14 days.
    The consumer complies with the deadline if he returns or hands over the product(s) before the end of the 14-day period. The
returns are considered complete within the deadline if the consumer sends the product before the deadline.
7.8. The consumer bears only the direct cost of returning the product, unless the Service Provider has undertaken to bear this cost.
7.9. The Service Provider is not obliged to reimburse the Consumer for the additional costs resulting from the choice of a delivery method other than the cheapest standard delivery method offered by the Service Provider.
7.10. The Service Provider may withhold the refund until the goods(s) have been returned, or the Consumer has not provided proof that they have been returned: the earlier of the two dates shall be taken into account.
7.11. If the Consumer wishes to exercise his right of withdrawal, he can do so in writing (using the attached statement), by telephone, or even in person at one of the Service Provider's contacts. In the case of a written notification by post, we take into account the time it was sent to the post, and in the case of a telephone notification, the time it was sent by telephone. The Consumer can return the ordered product to the Service Provider by post, in person, or with the help of a courier service.
7.13. The consumer is only responsible for depreciation resulting from use exceeding the use necessary to determine the nature, properties and operation of the product.
7.14. 45/2014 on the detailed rules of contracts between the consumer and the business. (II.26.) Government decree is available here.
    Directive 2011/83/EU of the European Parliament and of the Council available here.
    The consumer can also contact the Service Provider with other complaints at the contact details provided in these Regulations.
    The right of withdrawal applies only to Users who qualify as consumers according to the Civil Code.
    The right of withdrawal does not belong to the company, i.e. a person whose profession, independent occupation or
acts as part of its business activities.
7.15. The procedure for exercising the right of withdrawal:
7.15.1. If the Consumer wishes to use the right of withdrawal, he must indicate his intention to withdraw via the contact details of the Service Provider.
7.15.2. The consumer exercises his right of withdrawal within the deadline if he sends his withdrawal statement before the end of the 14th day from the receipt of the product. In case of cancellation in writing, it is enough to send the cancellation statement within 14 days. In the case of notification by post, the date of mailing is taken into account, in the case of notification via email or fax, the time of sending the email or fax is taken into account.
7.15.3. In case to cancellation, the Consumer is obliged to return the ordered product to the address of the Service Provider without delay, but no later than within 14 days from the date of communication of the cancellation statement. The deadline is considered met if you send the product before the 14-day deadline (so it does not have to arrive within 14 days). The customer bears the costs incurred in connection with the return of the goods due to the exercise of the right of withdrawal.
7.15.4. However, the Service Provider is not obliged to reimburse the consumer for the additional costs resulting from the choice of a delivery method other than the cheapest standard delivery method offered by the Service Provider. The consumer also exercises his right of withdrawal in the period between the date of conclusion of the contract and the date of receipt of the product.
7.15.5. When buying and selling several products, if the individual products are delivered at different times, the customer can exercise the right of withdrawal within 14 days of receiving the last delivered product or product consisting of several items or pieces.
 
8. WARRANTY, WARRANTY
Defective performance.
A service provider performs incorrectly if, at the time of performance, the service does not meet the quality requirements established in the contract or legislation. The Service Provider does not perform incorrectly if the rightholder knew the error at the time of the conclusion of the contract, or should have known of the error at the time of the conclusion of the contract.
In a contract between a consumer and a business, the stipulation that deviates from the provisions of this chapter on accessory warranty and guarantee to the disadvantage of the consumer is null and void.
Multiple warranty rights are only available to Users who qualify as consumers according to the Civil Code.
User who is a business: a person who acts in the scope of his profession, independent occupation or business activity.
Accessories warranty
8.1. In what cases can the User exercise his accessory warranty right?
In the event of defective performance by the Service Provider, the User may assert a warranty claim against the Service Provider in accordance with the rules of the Civil Code.
8.2. What rights does the User have based on his accessory warranty claim?
The User may - at his or her choice - make use of the following accessory warranty claims: he or she may request repair or replacement, unless the fulfillment of the claim chosen by the User is impossible or would involve disproportionate additional costs for the company compared to the fulfillment of other demands. If you did not or could not ask for the repair or replacement, you can request a proportional reduction of the compensation, or the user can repair the defect at the company's expense, have it repaired by someone else, or - as a last resort - withdraw from the contract. You can switch from your chosen accessory warranty right to another one, but the cost of the switch is borne by the User, unless it was justified or the company provided a reason for it.
8.3. What is the time limit for the User to assert his accessory warranty claim?
The User (if he is considered a consumer) is obliged to report the error immediately after its discovery, but no later than within two months from the discovery of the error. At the same time, we would like to draw your attention to the fact that you can no longer assert your accessory warranty rights beyond the two-year statute of limitations (1 year in the case of a business or used products) from the completion of the contract. (In the case with an expiration date the accessory warranty can be enforced until the end of the expiration date).
8.4. Who can you enforce your accessory warranty claim against?
The User can enforce his accessories warranty claim against the Service Provider.
8.5. What other conditions are there for asserting your accessory warranty rights (if the User is considered a consumer)?
Within six months from the date of delivery, there is no other condition for validating the accessory warranty claim beyond the notification of the defect if the User proves that the product or service was provided by the company operating the webshop. However, after six months have passed since the performance, the User is obliged to prove that the error recognized by the User was already present at the time of performance.
Product warranty
8.6. In what cases can the User exercise his product warranty right?
In the event of a defect in a movable object (product), the User may - at his or her choice - enforce a warranty claim for accessories or a product warranty.
8.7. What rights does the User have based on his product warranty claim?
As a product warranty claim, the User may only request the repair or replacement of the defective product.
8.8. In which case is the product considered defective?
The product is defective if it does not meet the quality requirements in force at the time it was placed on the market, or if it does not have the properties described by the manufacturer.
8.9. In what time frame can the User enforce his product warranty claim?
The User may assert a product warranty claim within two years of the product being placed on the market by the manufacturer. After this deadline, you will lose this right.
8.10. Against whom and under what other conditions can you enforce your product warranty claim?
You can only exercise your product warranty claim against the manufacturer or distributor of the movable item. The User must prove the defect of the product in the event of a product warranty claim.
8.11. In what cases is the manufacturer (distributor) exempt from product warranty obligations?
The manufacturer (distributor) is only released from its product warranty obligation if it can prove that:
    the product was not manufactured or marketed as part of its business activities, or
    the defect was not detectable according to the state of science and technology at the time of placing it on the market or
    the defect of the product results from the application of legislation or mandatory official regulations.
It is sufficient for the manufacturer (distributor) to prove one reason for exemption.
Please note that due to the same defect, you cannot assert an accessory warranty claim and a product warranty claim at the same time parallel to each other. However, if your product warranty claim is successfully asserted, you can assert your accessory warranty claim for the replaced product or repaired part against the manufacturer.
Warranty (For new products)
8.12. In what cases can the consumer exercise his warranty right?
151/2003 on the mandatory warranty for certain consumer durables in case of faulty performance. (IX. 22.) Based on government decree, the Service Provider is obliged to provide a guarantee if the user is classified as a consumer.
8.13. What rights are consumers entitled to under warranty and within what time frame?
The warranty period is one year. The warranty period begins on the day the consumer product is handed over to the consumer, or if the distributor or his representative performs the commissioning.
According to the choice of the entitled person based on his warranty claim
    may require repair or replacement, unless the fulfillment of the chosen warranty right is impossible, or if it would result in disproportionate additional costs for the obligee, compared to the fulfillment of another warranty claim, taking into account the value represented by the service in a faultless condition, the gravity of the breach of contract and the right to fulfill the warranty right caused damage to interests; obsession
    may demand a proportional delivery of compensation, may correct the defect at the expense of the obligee himself or have it repaired by someone else. He  may withdraw from the contract if the obligee did not undertake the repair or replacement, is unable to fulfill this obligation, or if the obligee has an interest in the repair or replacement ceased.
There is no room for cancellation due to an insignificant error.
The repair or replacement - taking into account the properties of the thing and the purpose expected by the rightholder -  happens within an appropriate time limit, while protecting the interests of the rightholder.

8.14. When is the company released from its warranty obligation?
The Service Provider is exempted from its warranty obligation only if it proves that the cause of the defect arose after performance. We would like to draw your attention to the fact that due to the same defect, you cannot assert a claim for accessory warranty and warranty, or a claim for product warranty and warranty at the same time, in parallel with each other, but otherwise, the consumer is entitled to the rights arising from the warranty regardless of the rights described in the product and accessory warranty chapters.
8.15 The service provider does not have a warranty beyond the warranty period (professionally expected lifetime) for damages resulting from natural wear and tear.
8.16. The service provider is also not responsible for any warranty or guarantee for damages caused by incorrect or careless handling after the transfer of the risk of damage, excessive use, impacts other than those specified, or other non-intended use of the products.
8.17. If the consumer asserts a replacement request due to a malfunction of the consumer product within three working days from the date of purchase (commissioning), the Service Provider is obliged to replace the consumer product, provided that the malfunction prevents the intended use.
 
9. PROCEDURE IN CASE OF A WARRANTY CLAIM (IN THE CASE OF USERS CONSIDERED AS CONSUMERS)
9.1. In a contract between a consumer and a business, the agreement of the parties may not deviate from the provisions of the regulation to the disadvantage of the consumer.
    9.2. It is the consumer's duty to prove the conclusion of the contract (with an invoice or even just a receipt).
    9.3. The costs related to the fulfillment of the warranty obligation are borne by the Service Provider (§ 6:166 of the Civil Code).
    9.4. The Service Provider is obliged to take a record of the consumer's reported warranty or guarantee claim.
    9.5. A copy of the protocol must be made available to the consumer immediately and in a verifiable manner.
    9.6. If the Service Provider does not know about the fulfillment of the consumer's warranty or guarantee claim at the time of notification
they must notify the consumer of his/her position - in case of rejection of the claim, the reason for the rejection and the possibility of turning to the conciliation body - within five working days, in a verifiable manner.
9.7. The Service Provider is obliged to keep the protocol for three years from the date of its recording and to present it at the request of the inspection authority.
9.8. The Service Provider must endeavor to carry out the repair or replacement within a maximum of fifteen days.
 
10. MISCELLANEOUS PROVISIONS
10.1. The service provider is entitled to use a contributor to fulfill its obligations. You are fully responsible for its illegal behavior, as if you had committed the illegal behavior yourself.
10.2. If any part of these Regulations becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining parts will not be affected.
10.3. If the Service Provider does not exercise its right under the Regulations, the failure to exercise the right cannot be considered a waiver of that right. A waiver of any right is only valid if expressly stated in writing. The fact that the Service Provider does not strictly adhere to an essential condition or stipulation of the regulations on one occasion does not mean that it gives up its right to insist on strict compliance with the given condition or stipulation in the future.
    10.4. The Service Provider and the User try to settle their disputes amicably.
    10.5. The parties confirm that the Service Provider's webshop operates in Hungary and that its maintenance is also carried out here. Since the site can also be visited from other countries, users expressly acknowledge that Hungarian law is the governing law in the relationship between the user and the Service Provider. If the user is a consumer, based on Section 26 (1), the court of the defendant's (consumer's) domestic residence has exclusive jurisdiction in disputes arising from this contract against the consumer.
10.6. The Service Provider does not apply different general access conditions for access to the products in the webshop for reasons related to the User's nationality, place of residence or place of establishment.
10.7. The service provider does not apply different conditions to the payment operation in respect of the payment methods it accepts.

For reasons related to the nationality, place of residence or place of establishment of the user, the place of account of the payment account, the place of establishment of the payment service provider or the place of issue of the cash-substitute payment instrument within the European Union.
10.8. The service provider complies with the 2006/2004/EC and (EU) 2017/2394 regulations on taking action against unjustified territory-based content restrictions and other forms of discrimination based on the customer's nationality, place of residence or place of establishment, as well as 2009/22 /REGULATION (EU) 2018/302 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL amending the EC directive.
 
11. PROCEDURE FOR COMPLAINT HANDLING (IN THE CASE OF USERS WHO ARE CONSUMERS)
11.1. The goal of the service provider is to fulfill all orders in a suitable quality, with the complete satisfaction of the customer. If the User still has any complaints regarding the contract or its performance, he can communicate his complaint to the above telephone number, e-mail address, or by letter.
11.2. The service provider examines the verbal complaint immediately and remedies it as necessary. If the customer does not agree with the handling of the complaint, or the immediate investigation of the complaint is not possible, the Service Provider will immediately record the complaint and its position on it, and hand over a copy of it to the customer.
11.3. The Service Provider will respond to the written complaint in writing within 30 days. He gives reasons for his position rejecting the complaint. The record of the complaint and a copy of the response will be kept by the Service Provider for five years and presented to the inspection authorities upon their request.
11.4. We would like to inform you that if your complaint is rejected, you can initiate the procedure of an official or conciliation body with your complaint, as follows:
11.5. The Consumer can file a complaint with the consumer protection authority:
The Fgytv. 45/A. Paragraphs (1)-(3) of § 387/2016 on the appointment of the consumer protection authority. (XII. 2.) Based on the government decree, the government office acts as the general consumer protection authority: https://www.kormanyhivatal.hu/hu/elerhetosegek
11.6. In the event of a complaint, the Consumer has the opportunity to contact a conciliation body, whose contact information can be found here:
Baranya County Conciliation Board
Address: 7625 Pécs, Majorossy Imre u. 36.
Telephone number: (72) 507-154; (20) 283-3422
Fax number: (72) 507-152
President: Dr. Ferenc Bércesi
Website address: www.baranyabekeltetes.hu
E-mail address: info@baranyabekeltetes.hu; kerelem@baranyabekeltetes.hu
Bács-Kiskun County Conciliation Board
Address: 6000 Kecskemét, Árpád krt. 4.
Mailing address: 6001 Kecskemét Pf. 228.
Telephone number: (76) 501-525; (76) 501-532; (70) 702-8403
Fax number: (76) 501-538
President: Dr. Zsuzsanna Horváth
Website address: www.bacsbekeltetes.hu
E-mail address: bekeltetes@bacsbekeltetes.hu
Békés County Conciliation Board
Address: 5600 Békéscsaba, Penza ltp. 5.
Telephone number: (66) 324-976
Fax number: (66) 324-976
President: Dr. László Bagdi
Website address: www.bmkik.hu
E-mail address: bekeltetes@bmkik.hu
Borsod-Abaúj-Zemplén County Conciliation Board
Address: 3525 Miskolc, Szentpáli u. 1.
Telephone number: (46) 501-091 (new cases); 501-871 (pending cases)
President: Dr. Péter Tulipán
Website address: www.bekeltetes.borsodmegye.hu
E-mail address: bekeltetes@bokik.hu
Budapest Conciliation Board
Address: 1016 Budapest, Krisztina krt. 99.
Telephone number: (1) 488-2131
Fax number: (1) 488-2186
President: Dr. Éva Veronika Inzelt
Website address: https://bekeltet.bkik.hu/
E-mail address: bekelteto.testulet@bkik.hu
Csongrád-Csanád County Conciliation Board
Address: 6721 Szeged, Párizsi krt. 8-12.
Telephone number: (62) 554-250/118 ext
Fax number: (62) 426-149
President: Dr. Károly Horváth
Website address: www.bekeltetes-csongrad.hu
E-mail address: bekelteto.testulet@csmkik.hu
Fejér County Conciliation Board
Address: Hosszúséta tér 4-6, 8000 Székesfehérvár.
Telephone number: (22) 510-310
Fax number: (22) 510-312
President: Dr. József Vári Kovács
Website address: www.bekeltetesfejer.hu
E-mail address: bekeltetes@fmkik.hu; fmkik@fmkik.hu
Győr-Moson-Sopron County Conciliation Board
Address: Szent István út 10/a, 9021 Győr.
Telephone number: (96) 520-217
President: Dr. Beáta Bagoly
Website address: https://gymsmkik.hu/bekelteto
E-mail address: bekeltetotestulet@gymskik.hu
Hajdú-Bihar County Conciliation Board
Headquarters: 4025 Debrecen, Petőfi tér 10.
Place of administration: 4025 Debrecen Vörösmarty u. 13-15.
Telephone number: (52) 500-710; (52) 500-745
Fax number: (52) 500-720
President: Dr. Zsolt Hajnal
Website address: https://www.hbmbekeltetes.hu
E-mail address: bekelteto@hbkik.hu
Heves County Conciliation Board
Mailing address: 3300 Eger, Pf. 440.
Customer bet
address: 3300 Eger, Hadnagy u. 6th ground floor
Telephone number: (36) 416-660/105 ext
Fax number: (36) 323-615 President: Dr. István Gondos
Website address: www.hkik.hu/hu/content/bekelteto-testulet
E-mail address: bekeltetes@hkik.hu
Jász-Nagykun-Szolnok County Conciliation Board
Address: 5000 Szolnok, Verseghy park 8. III. floor
Telephone number: (20) 373-2570
Fax number: (56) 370-005
President: Dr. Lajkóné dr. Laugh Judith
Website address: https://www.iparkamaraszolnok.hu/ugyintezes/bekelteto-testulet
E-mail address: bekeltetotestulet@iparkamaraszolnok.hu
Komárom-Esztergom County Conciliation Board
Address: 2800 Tatabánya, Fő tér 36.
Telephone number: (34) 513-010
Fax number: (34) 316-259
President: Dr. Gabriella Bures
Website address: www.kemkik.hu/hu/bekeltet-otilde-testulet
E-mail address: bekeltetes@kemkik.hu
Nógrád County Conciliation Board
Address: 3100 Salgótarján, Alkotmány u. 9/a
Phone number: (32) 520-860
Fax number: (32) 520-862
President: Dr. Erik Pongó
Website address: www.nkik.hu E-mail address: nkik@nkik.hu
Pest County Conciliation Board
Headquarters: 1119 Budapest, Etele út 59-61. II. floor 240.
Mailing address: 1364 Budapest, Pf.: 81
Telephone number: (1)-269-0703
Fax number: (1)- 269-0703
President: Dr. Pál Koncz
Website address: www.pestmegyeibekelteto.hu; www.panaszrendezes.hu
E-mail address: pmbekelteto@pmkik.hu
Somogy County Conciliation Board
Address: Anna utca 6, 7400 Kaposvár.
Telephone number: (82) 501-000
Fax number: (82) 501-046
President: Dr. Imre Csapláros
Website address: https://www.skik.hu/bekelteto-testulet-159
E-mail address: skik@skik.hu
Szabolcs-Szatmár-Bereg County Conciliation Board
Address: 4400 Nyíregyháza, Széchenyi u. 2.
Telephone number: (42) 420-180
Fax number: (42) 420-180
President: Dr. Görömbeiné Katalin Balmaz
Website address: www.bekeltetes-szabolcs.hu
E-mail address: bekelteto@szabkam.hu
Tolna County Conciliation Board
Address: 7100 Szekszárd, Arany J. u. 23-25.
Telephone number: (74) 411-661; (30) 664-2130
Fax number: (74) 411-456
President: Gréta Mónus
Website address: https://www.tmkik.hu/hu/bekelteto-testulet_2
E-mail address: bekeltett@tmkik.hu; kamara@tmkik.hu
Vas County Conciliation Board
Customer service: 9700 Szombathely, Rákóczi Ferenc u. 23.
Telephone number: (94) 312-356; (94) 506-645; (30) 956-6708
Fax number: (94) 316-936
President: Dr. Zoltán Kövesdi
Website address: www.vasibekelteto.hu
E-mail address: pergel.bea@vmkik.hu
Veszprém County Conciliation Board
Address: 8200 Veszprém, Radnóti tér 1.
Telephone number: (88) 814-121; (88) 814-111
Fax number: (88) 412-150
President: Dr. Klára Herjavecz
Website address: www.bekeltetesveszprem.hu
E-mail address: info@bekeltetesveszprem.hu
Zala County Conciliation Board
Address: 8900 Zalaegerszeg, Petőfi utca 24.
Telephone number: (92) 550-513
Fax number: (92) 550-525
President: Dr. Sándor Molnár
Web address: www.bekelteteszala.hu
E-mail address: zmbekelteto@zmkik.hu
11.7. The conciliation board is responsible for settling consumer disputes outside of court proceedings. The task of the conciliation board is to attempt to reach an agreement between the parties for the purpose of settling the consumer dispute, and in the event of this being unsuccessful, it makes a decision on the matter in order to ensure simple, fast, efficient and cost-saving enforcement of consumer rights. At the request of the consumer or the Service Provider, the conciliation board provides advice on the rights and obligations of the consumer.
11.8. In the event of a cross-border consumer dispute related to an online sales contract or an online service contract, the conciliation board operated by the chamber designated by decree by the minister responsible for consumer protection is competent.
11.9. In the event of a complaint, the Consumer can use the EU online dispute resolution platform. Using the platform requires a simple registration in the European Commission's system by clicking here. After that, after logging in, the consumer can submit his complaint via the online website, which has the following address: http://ec.europa.eu/odr
11.10. The service provider has an obligation to cooperate with the conciliation board procedure. As part of this, you must send your response to the conciliation board and ensure the participation of the person authorized to establish a settlement at the hearing. If the company's seat or location is not registered in the county of the chamber that operates the territorially competent conciliation body, the company's obligation to cooperate extends to offering the possibility of concluding a written agreement that meets the consumer's needs.
11.11. If the consumer does not turn to a conciliation body, or if the procedure does not lead to a result, the consumer has the opportunity to go to court in order to settle the legal dispute. The lawsuit must be initiated with a statement of claim, in which the below
 information must be indicated:
    the trial court;
    the name, place of residence and legal position of the parties and the parties' representatives;
    • presenting the right to be asserted, the facts on which it is based and their evidence;
    • the data from which the jurisdiction and competence of the court can be established;
    • a definite request for a court decision.
    The document or a copy of the document whose content is referred to as evidence must be attached to the statement of claim.
11.12. Any material from the website https://3dai-art.com/ and its database can only be taken by referring to the given website, even with written consent.
11.13. The Service Provider reserves all rights to all elements of its service, its domain names, the secondary domain names formed with them, and its Internet advertising surfaces.
11.14. It is forbidden to adapt or reverse engineer the content of the website https://3dai-art.com/ or some parts of it; establishing user IDs and passwords in an unfair manner; use any application that can be used to modify or index the website https://3dai-art.com/ or any part thereof.
11.15. The name https://3dai-art.com/ is protected by copyright, except for references, it can only be used with the written consent of the Service Provider.
11.16. The User acknowledges that the Service Provider is entitled to a fine in case of use without a license. The amount of the penalty is EUR 800 gross per image, and EUR 200 gross per word. The user acknowledges that this penalty clause is not excessive, and browses the site with this in mind. In the event of a copyright infringement, the Service Provider applies a notarial certification, the amount of which is also charged to the infringing user.
 
12. DATA PROTECTION
The website's data management information is available on the following page: https://3dai-art.com/privacy-policy 
 
Cancellation statement sample
(only fill in and return if you wish to withdraw from the contract)
To: Name of Seller (service provider): 3DAI Kft.
Registered Office: 6755 Kübekháza, Fő utca 86. Hungary
VAT: HU32046506
HUN TAX NO.: 32046506-2-06
Email: info@3dai.world
Phone: +36 30 676 5384
I, the undersigned, declare that I exercise my right of withdrawal/cancellation for the purchase of the following product/s: Date of order/date of receipt:
Name of consumer(s):
Address of consumer(s):
Signature of the consumer(s) (in case of written notification only):
Date:
 
Szeged, September 16., 2022